IBERDROLA FRANCE

More information about the offers and services of Iberdrola

 

 

Are you concerned about the end of the regulated electricity tariffs?
YES if your subscribed power capacity is above 36 kVA.

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Are you concerned about the end of the regulated natural gas tariffs?
YES if your yearly usage of reference is above 30 MWh per year. The threshold is site specific according to the Annual Reference Consumption (CAR) calculated by the network manager for the site.

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When can you change your supplier?
If you have the regulated tariff: At any moment, regardless of the date on your regulated tariff contract or bills, which is merely a yearly date and not an expiration.
If you have already left the regulated tariff and have the market offer: the methods for terminating your contract are contemplated in your current contract.

Attention: there are nevertheless some legal terms to observe. They are the same regardless of the supplier:

  • Electricity
    For green or yellow tariff sites, any supplier switch before the 10th day of month M can be made effective on the 1st day of month M+1 or the 1st day of month M+2.
    For blue tariff sites, suppliers can be switched at any moment.
  • Gas
    Gas supplier switches can be requested up to 4 days in advance of the effective switch date.

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What information must I provide to receive an electricity supply offer?
Legal particulars of your enterprise
Site address
Electricity Transmission Reference [RAE (number comprising 14 figures)]
Subscribed power by time-seasonal station
Consumption log
For remotely metered sites: Sliding charge curve over 12 months (10-minute intervals)

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What information must I provide to receive a natural gas supply offer?
Legal particulars of your enterprise
Site address
PCE Number (GI + 6 figures or number of 14 figures)
CAR (Annual Reference Consumption) and Profile
Subscribed Daily Capacity for sites with daily metering

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How do I switch suppliers?
Once you have accepted the tariff proposal, Iberdrola will handle all the processing with the network managers at no extra charge. It's transparent for you! You need not do a thing.

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Is there any risk of electricity and/or gas cut-off when switching suppliers?
NO. Electricity and gas distribution network management are monopolised activities to guarantee equitable and fair access to all operators.

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Is the electricity and/or natural gas quality indicated?
YES. The transmission and distribution network managers physically connect and channel the electricity and/or gas to the consumer.

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Is the price for this connection different with Iberdrola?
NO. The transmission and distribution network managers physically connect and channel the electricity and/or gas to the consumer. It is a regulated activity: the tariffs for using the electricity and gas transmission and distribution networks are set by the Authorities. This routing to the consumer is thus the same regardless of the supplier.

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What happens if there is a cut-off?
Emergency and breakdown services for the electricity distribution grid are always backed by the public service (eRDF / GrDF) regardless of your energy supplier.

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