How do I pay my bill?

    To pay your gas or electricity bills using SEPA direct debit you just need to provide us with the following information:

    Bank Account Holder

    Last name and first name of the account holder for the direct debit

    Personal details

    Postal address of the account holder

    IBAN number

    IBAN number which will allow exact identification of an account and its banking establishment

    If you want to pay by direct debit, please contact us on

    0 805 98 12 05 (Free call)
    Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm

To pay your gas or electricity bills using SEPA direct debit you just need to provide us with the following information:

Bank Account Holder

Last name and first name of the account holder for the direct debit

Personal details

Postal address of the account holder

IBAN number

IBAN number which will allow exact identification of an account and its banking establishment

If you want to pay by direct debit, please contact us on

0 805 98 12 05 (Free call)
Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm

Easy and secure online credit card payment service.

Thanks to our online payment service, you can pay your electricity or gas bills quickly 24/7. You just need:

A computer, tablet or smartphone to access your customer area
Access your customer area

Credit card (Visa or Mastercard)

The invoice or notification letter you received

Access your customer area

If you want to pay by phone, please contact us at

0 805 98 12 05 (Free call)
Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm