become a client?
Becoming an IBERDROLA customer is very quick and easy. Discover here the steps to allow you to save money while consuming more responsibly!
Becoming a client: the steps to follow
Choose the offer adapted to your consumption, subscribe online or from one of our telephone advisers, validate your subscription and become a member committed to the energy transition.
Whatever offer you choose, you will benefit from these services.
Committed energy supplier
Supplier of 100 % green electricity from France(3) and natural gas of which the carbon emissions linked to your consumption are 100% offset by the purchase of carbon credits(4)
You can manage your energy contract online, receive and pay your electronic bills wherever you are.
You are free! Our offers are without engagement, you can cancel your subscription at any time and without additional costs.
Save on your energy consumption no matter which offer you choose !
The different steps to follow
Go to the subscription form via the offer page you have selected.
Take your last invoice and fill in the subscription form. You will then receive a confirmation email with your new contract.
We take care of everything
It's easy, IBERDROLA takes care of all the procedures with your previous supplier.
You are a customer !
Enjoy your new green electricity from France and natural gas with 100% offset impact.
What you need for your subscription
Bring your last energy bill with you
Meter number (PDL/PCE)
Your bank details (RIB)
Your meter reading
Do you have any questions ?
Find our additional information in the form of FAQ here.
If you have already left the regulated tariff and are on a market offer : the terms and conditions for leaving your contract appear on your current contract (see the Terms and Conditions of Sale).
Please note, however, that there are legal deadlines that cannot be ignored. These are the same, regardless of the supplier :
- For electricity : You can change supplier the day after you sign your contract.
- For gas: A change of gas supplier can be requested up to 4 days before the effective date of change.
Before changing supplier, you simply need to check 2 points with your current supplier:
- The cancellation deadlines (does not apply to private individuals)
- Any cancellation fees included in your current contract (does not apply to private individuals)
- GRDF is the manager of the natural gas distribution network.
- Enedis, formerly ERDF, is the electricity distribution network operator.
The gas and/or electricity supplier markets the energy to the end customer. Its activity consists of buying energy and reselling it to consumers, whether professionals or private individuals. The gas and/or electricity supplier is the entity with which customers have the most contact : from subscription to termination through changing the owner of your meters, energy contracts are drawn up with the supplier and not with the energy distributor.