To pay your gas or electricity bills using SEPA direct debit you just need to provide us with the following information:

Bank Account Holder

Last name and first name of the account holder for the direct debit

Personal details

Postal address of the account holder

IBAN number

IBAN number which will allow exact identification of an account and its banking establishment

If you want to pay by direct debit, please contact us on

0 805 98 12 05 (Free call)
Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm

Easy and secure online credit card payment service.

Thanks to our online payment service, you can pay your electricity or gas bills quickly 24/7. You just need:

A computer, tablet or smartphone to access your customer area
Access your customer area

Credit card (Visa or Mastercard)

The invoice or notification letter you received

If you want to pay by phone, please contact us at

0 805 98 12 05 (Free call)
Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm

IBERDROLA also allows payment by cheque or bank transfer:

Cheque payment

Send a cheque made payable to IBERDROLA ENERGIE FRANCE to the following address:

IBERDROLA ENERGIE FRANCE
TOUR ARIANE
5 Place de la Pyramide
CS60204
92088 PARIS LA DEFENSE

Please indicate your contract number on the back of the check

Payment by bank transfer

You can contact us on

0 805 98 12 05 (Free call)
Monday to Friday from 9am to 8pm and Saturday from 9am to 3pm

and we will give you our bank details for making the payment