Cookies policy

  • What are cookies?

    At www.iberdrola.fr we use cookies, which are devices that store and recover information when you are browsing and can be used for multiple purposes, such as, for instance, recognising you as a user and knowing your preferences based on your profile produced from your browsing habits.

    The specific uses for which IBERDROLA utilises cookies, as well as other external editors, are described below.


  • What types of cookies does this website use?

    The www.iberdrola.fr webpage uses first and third party cookies :

    • FIRST PARTY COOKIES : these are sent to your device (computer) from IBERDROLA, along with the service you have requested.
    • THIRD PARTY COOKIES : : these are sent to your device (computer) by an entity other than IBERDROLA which processes the data obtained from you via cookies.
    • Cookies can in turn be classified by type, depending on their purpose (categories). We will proceed to group the various types of cookies we work with in each category.

      Below we have listed the first and third party cookies that we use on our website together with a brief description, the length of time that they remain on your device, and an indication of the sender of the cookie when it originates from a third party other than Iberdrola.

      If you wish to know more about the third parties' privacy policies you can access them by following the link provided in the following table. You can configure or delete their cookies from your browser if they are not blocked by our own

    • TECHNICAL COOKIES :
    • Technical or necessary cookies are essential for our website to work correctly and include basic functions such as identifying the session and allowing access for registered users to restricted areas. For this reason technical cookies cannot be deactivated.

      Cookie name Description Origin Duration
      JSESSIONID This cookie is used to keep the user sessions anonymous by the server. First party Session
      _cfduid Cookie used due to security reasons. Third Party: One Trust 6 months
      OptanonConsent Cookie used by One Trust to compile and mantain the trazability of the user?s consent. First Party 1 Year
      OptanonAlertBoxClosed Cookie used by OneTrust to mantain a register when an user close the cookies warning. First Party 1 Year
      NSC_wt_mc_mbssvoY-10373 / NSC_wt_mc_mbssvoY-10356/ NSC_wt_mc_mbssvoY-27/ NSC_wt_mc_mbssvoY-10366 This cookie is used to ensure that user traffic and data are directed to the right places where a site is located on multiple servers, to give the user a seamless experience. First party Session
      NS_02sica NS_02sicb_w8 These help to make web traffic more fluid and increase server capacity. They expire at the end of the session. Third party [www.iberdrola.fr] The cookie lasts as long as the session
      PHPSESSID This is an identifier used to maintain user session variables during navigation between pages. Third parties: inbenta Session
      _cats Tool for management of logs and web services performance First party One year
      _catstemp Tool for management of logs and web services performance

    • STATICAL COOKIES :
    • We use statistical cookies to see how you interact with the webpage, by compiling anonymous information while you are browsing on it. The purpose of collecting this information is to make improvements to the website based on analysis of the aggregated data.

      Cookie name Description Origin Duration
      _gat_UA-39987037-10 Used to differentiate between the various tracking objects created during the session. Third Party: Google A few seconds
      _ga IUses an anonymous identifier to distinguish anonymous users and perform analyses on user interactions in the application with a view to optimising the services offered. It has a duration of two years. Third Party: Google 2 years
      _hjid This cookie is set up on the User's first visit to a page with Hotjar script and is used to keep the identity of the user random and exclusive to that site in the browser. This ensures that behaviour from previous visits to the same site is attributed to the same user ID. Third Party: Hotjar For the duration of the session
      _gid Used to identify the same user for a single day. Third Party: Google 1 day
      _hjIncludedInSample This cookie is associated with the functionality and web analysis services of HotJar, a company based in Malta. It identifies a visitor exclusively during a single browsing session and indicates that they are included in an audience sample. First party For the duration of the session
      _hjTLDTest This is used to allow cookies to be shared across sub-domains. After a check, the cookie is deleted. Third Party: Hotjar For the duration of the session
      _hjIncludedInSample This cookie is associated with the functionality and web analysis services of HotJar, a company based in Malta. It identifies a visitor exclusively during a single browsing session and indicates that they are included in an audience sample. Third party: Hotjar For the duration of the session
      _hjCachedUserAttributes A cookie that stores user attributes sent via Hotjar. These attributes are only kept if the user interacts with a Hotjar Feedback tool. Third party:Hotjar A few seconds

    • PREFERENCE COOKIES :
    • By using preference cookies,the webpage can remember information during your browsing session regarding the behaviour of the page or its appearance, such as your preferred language or the region you are in.


    • MARKETING COOKIES :
    • Marketing or advertising cookies are used to analyse your activity while visiting the webpage and can offer you personalised and relevant advertising according to your profile.

      Cookie name Description Origin Duration
      _fbp Used by Facebook to offer a series of advertising products, such as real-time offers from third party advertisers Third Party: Facebook 3 months
      uuid2 This cookie has a unique random-generated value that allows the Platform to differentiate between browsers and devices. It is collated from information - such as segments of marketing interest and history of advertising shown in the browser or on the device - supplied by customers or other third parties and stored on the Platform. This information is used by customers to choose the adverts that will be delivered by the Platform, and to measure performance and assign costs for those adverts. Third party: Google 3 months
      _gclxxxx The cookie that Google adds to the user's computer when they see or click on an advert. Its purpose is to compile statistics. Third Party: Google 3 months
      glc_au This is used to know how the user interacts with the website. Third Party: Google 3 months
      DV This cookie is used by Google to provide services and extract anonymous browsing information. Third Parties: Google For the duration of the session
      anj The anj cookie contains data that makes it possible to know whether the cookie ID is synchronised with our partners. Synchronisation enables our partners to use data from outside the Platform on the Platform Third Parties:Google 3 months
      AFFICHE_W This cookie contains the ID of your computer and is installed during your first visit to one of Weborama's websites. Third Parties: Weborama: One month
      IDE This is one of the main cookies used by Google for advertising and is stored in browsers on the doubleclick.net domain. Third Parties: Google One year
      NID Used by Google to customise adverts shown on their proprietary sites (e.g. Google Search) by remembering your most recent searches, your previous interactions with search results or with an advertiser's publicity, and your visits to an advertiser's website. Third Parties: Google 6 months
      ANID Allows differentiation between browsers and devices. This information is used to measure performance of adverts and provide recommendations for products based on statistics. Third Parties: Google 1 year
      fr This contains a combination of browser and unique user identification, used for personalised advertising. Third parties, Facebook 3 months
      TDID This cookie carries information about the way in which the end user utilises the website and any advertising that the end user may have seen before visiting that website. Third Parties: Google One year
      TDCPM This cookie carries information about the way in which the end user utilises the website and any advertising that the end user may have seen before visiting that website. Third Parties: Google One year
      _fbp Used by Facebook to offer a series of advertising products, such as real-time offers from third party advertisers Third Parties: Google 3 months
      test_cookie Used by Google to check whether the user's browser supports cookies. Third Parties: Google 1 month
      1P_JAR This cookie carries information about the way in which the end user utilises the website and any advertising that the end user may have seen before visiting that website. Third Parties: Google 1 month
      cikneeto This is used for advertising for users who have visited the site before. First party For the duration of the session
      Cikneeto_uuid This is used for advertising for users who have visited the site before. First party 1 year
      optimizelyEndUserId Stores the unique identifier of a visitor to Optimizely. It is a combination of a time record and a random number. No other information is stored. Third Party: Optimizely 6 months
      Inbenta-iaf-jsonp Allows the site to tailor advertising to the user's interests and avoids showing adverts that the user has already seen. Third Party: inbenta For the duration of the session
      personalization_id Cookie installed by Twitter to monitor and learn about your interests. Third Parties: Twitter 2 years

  • Using our manager you can allow or block cookies. If you wish to delete your browsing history (including cookies) you can do so from the browser you are using, including third party cookies.

    Below we have provided information for the major browsers, but if you are unsure consult your browser's help menu:


    Remember that certain functions may not be available if you disable cookies.

    If you do not use one of the above browsers, consult the options offered by your browser.

    Remember you may use your browser's incognito mode to avoid retaining browsing history and cookies.

    Also, Google offers a plug-in for their Chrome browser to avoid the use of Google Analytics. You can download it from the following link : https://tools.google.com/dlpage/gaoptout?hl=None

    The website also uses cookies on mobile devices. You can change the privacy options for your device through the following links which offer instructions on how to manage your preferences

  • IOS | Windows Phone | Chrome Mobile | Opera Mobile

    • Profiling
    • We use third party cookies to allow profiling to enable targeted advertising based on that profile. You can learn about this aspect in the third parties' policies (see the links provided in the section ?Which types of cookies does this website use??).

    • Transfers to other countries
    • You can learn about transfers to other countries which, in turn, the third parties identified in this cookie policy may make, in their corresponding policies (see the links provided in the section ?Which types of cookies does this website use??).

    • Other information on data protection
    • For further information about the processing of your personal data please consult our privacy policy.

    • Updates and changes to the Cookies Policy
    • Users will be informed when important changes are made to this Cookies Policy either by means of an information notice on the website, or by email for registered users. You can contact us at the following email address for more information on the use we make of cookies: protectiondonnees.commercial@iberdrola.fr