WCAG 2.0 - Level A and AA

In line with the commitments assumed within the framework of their Social Reputation policy, IBERDROLA strives to make website access to Iberdrola Clients easier for anyone regardless of age or situations such as disabilities, or even website access with different device types.

For this reason, the Iberdrola France Website (www.iberdrola.fr) has been developed following the level A and AA accessibility criteria set out in the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines are Recommendations of the W3C (World Wide Web Consortium) and the core for standards such as ISO/IEC 40500 or UNE 139803:2012.




The following are some of the functionalities implemented on the Iberdrola Clients website to enable easier access to all web content:

  • Visual features (typeface, font and screen colours, etc.) of the website are defined by a style sheet, enabling users to adjust texts to their own preferences.
  • Font sizes are defined in relative units to let users enlarge or reduce the text size from browser options. If a user accesses www.iberdrola.fr with a browser that does not support a style sheet, this is not a major problem, since all contents can still be accessed with the Cascading Style Sheet (CSS) set at off.
  • Web pages are clearly structured for users who want to view the full content of the website or on graphic display readers, and users who disable the style sheet, etc. With this in mind, we have made HTML-coded section headers, lists and all other elements contributing to the general understanding of the website.
  • The HTML code and CSS used comply with the standards to guarantee that contents are correctly interpreted and displayed in different browsers.


Technology applied

Compliance with Level AA standards under the WCAG (Web Content Accessibility Guidelines) of the W3C (World Wide Web Consortium), namely the Web Content Accessibility Guidelines (WCAG) 2.0.


The presentation is based on W3C Recommendations for Cascading Style Sheets, Level 2 (CSS2).



The recommended standard was used for the HTML code, verifying the Transitional HTML 4.01 recommendations.




There may currently be issues when accessing some areas and web page content. Rest assured that our efforts are focused on making them accessible in the very near future: The involved areas are:

  • Pages of external applications and channels at www.iberdrola.fr
  • PDF documents: some of the PDF documents on Iberdrola’s public website have no accessible tagging. However, Iberdrola undertakes to provide an accessible version of these documents to all users who request it.



If you encounter any difficulty accessing any content of the Iberdrola website, please do not hesitate to contact us by e-mailing us at informacion@iberdrola.es


Links of interest

For further information on Web Accessibility, please visit the following pages:

  • W3C: Website of the World Wide Web Consortium (W3C), an international consortium where various international organisations work together to develop Web standards.
  • WAI: Web Accessibility Initiative work group, within the W3C, responsible for development of the Web Content Accessibility Guidelines (WCAG)  which regulate the creation of accessible websites.